I-gaming Forum will bring you all business critical areas to operators and investors in the online gaming businesses in Europe. Register Today Call +468 651 10 90
I-gaming Forum, April 16-18 2012, Grand Hôtel, Stockholm Sweden
Speakers
Nina Uldal, Head of Division, Danish Gambling Authority
Jan Helin, Editor in Chief, Aftonbladet
Joe Brennan JR, CEO & Chairman, I-Mega
Henrik Tjärnström, CEO, Unibet
Christofer Fjellner, Member of the European Parliament, European Parliament
Peter Naessens, Head of the Regulatory Advice, Belgian Gaming Commission
Janis Ungurs, Director of Law department, Lotteries and Gambling Supervisory Inspection, Republic of Latvia
Magnus Silvferberg, CEO, Betsson
Gustaf Hoffstedt, Member of Parliament, Moderater
Juan Carlos Alfonso, Coordination Director, Loterias y Apuestas del Estado
Per Hellberg, CEO, Nordic Gaming Group
Anders Ingves, CEO, PAF
Jan Madsen, Head of Division, Danish Gambling Authority
Michael Caselli – Managing Editor – iGaming Business
Torbjörn Björlund – Member of Parliament Sweden – Vänsterpartiet
Sigrid Ligné – Secretary General – EGBA
Thomas Mattsson – Editor in Chief – Expressen
Ola Wiklund – Partner – Gernandt & Danielsson
Dr Nicola J. Millard – Customer Experience Futurologist – BT Global Services
20 Jan 2010
Since joining BT in 1990, Nicola has worked extensively with clients both within BT and in sectors such as telecoms, utilities, government and finance to ensure that they put the ‘relationship’ into ‘customer management’. She looks at how the human factor can become central to the development and success of a customer experience. She is responsible for leading innovation and thought leadership on Customer Experience in BT Global Services. She has recently published her first book and is also a popular speaker on the international conference circuit.
